Beyond the Estimate: How to find a reputable Roofing Contractor

marie60881
Feb 9
3 min read

Updated: 6 days ago

A roof replacement is one of the most significant investments I’ll make in my home. While it’s tempting to hire the person with the lowest bid, my roof is my home’s first line of defense against the elements. Cutting corners now can lead to expensive leaks, structural damage, and a massive headache down the road. To ensure my investment is protected, I follow this guide to finding a reputable roofing contractor who will do the job right.

1. Start with Local Roots

While "storm chasers" often flood neighborhoods after a heavy wind or hail event, it is always better to hire a contractor with a physical office in my area.

Local Accountability: A local company relies on its reputation within the community. They are much more likely to stand by their work if a problem arises a year later.
Knowledge of Codes: Local roofers understand specific regional challenges, such as Michigan’s heavy snow loads and the necessity of proper ventilation to prevent ice dams.

2. Verify the "Big Three": License, Insurance, and Bond

I never take a contractor's word for it. I ask for physical copies or digital certificates of the following:

State License: In Michigan, roofers must be licensed by the Department of Licensing and Regulatory Affairs (LARA). I can verify a license online via the LARA website.
Liability Insurance: This protects my home. If a worker accidentally drops a bundle of shingles through my skylight, the contractor's insurance should cover the damage.
Workers' Compensation: This protects me. If a worker is injured on my property and the contractor doesn't have "workers' comp," I could be held liable for their medical bills.

3. Check for Manufacturer Certifications

The best roofing companies often hold "Factory-Certified" status from major manufacturers like GAF, Owens Corning, or CertainTeed.

Why it matters: Manufacturers only certify the top 2-3% of contractors who meet strict requirements for training and experience. Hiring a certified pro often unlocks enhanced warranties that cover both materials and workmanship for up to 25 or 50 years.

4. Ask These 5 Essential Questions

When I meet for an estimate, I treat it like a job interview. A reputable pro will be happy to answer:

"Who will be on-site supervising the project?" I want to know there is a designated point of contact, not just a crew left on their own.
"Will you perform a full tear-off?" Unless required by budget constraints, a full tear-off is almost always better than a "nail-over," as it allows the contractor to inspect the wooden decking for rot.
"How do you protect my landscaping and driveway?" They should have a plan for where the dumpster goes and how they’ll catch falling nails (usually with large magnets and tarps).
"Do you provide a written workmanship warranty?" The shingle manufacturer covers the product, but the contractor should cover the labor.
"Are you a member of any trade organizations?" Membership in groups like the National Roofing Contractors Association (NRCA) shows a commitment to industry standards.

5. Compare Values, Not Just Prices

A "low-ball" bid is often a red flag. It might mean the contractor is using cheap materials, hiring unskilled labor, or skipping the necessary permits. I look for a detailed, written estimate that breaks down:

Material costs (specifically which brand and line of shingles).
Labor and disposal fees.
Permit costs.
Approximate start and end dates.

6. The Importance of Reviews and References

Before making a final decision, I check online reviews and ask for references. This step is crucial.

Online Reviews: Websites like Google, Yelp, and Angie's List provide insights into the experiences of other homeowners. I pay attention to both positive and negative feedback.
References: A reputable contractor should provide a list of past clients. I reach out to them to ask about their experience, the quality of work, and if they encountered any issues.

7. Understanding the Contract

Once I choose a contractor, I carefully review the contract. It should include:

Scope of Work: A detailed description of the work to be done.
Payment Schedule: Clear terms on when payments are due.
Completion Timeline: An estimated start and finish date.
Warranty Information: Details on both materials and workmanship warranties.

8. Trust the Experts at Covered Construction Company

Choosing the right contractor is about peace of mind. At Covered Construction Company, we pride ourselves on transparency, local expertise, and high-quality craftsmanship. Whether I have storm damage or it’s simply time for an upgrade, we’re here to ensure my home stays protected for decades to come.